Experience Designer

Location: New Zealand > Auckland > Penrose & Mt Wellington
Work type: Full Time
  • Transparent and collaborative work culture
  • Flexible working conditions
  • Competitive salary

What's on offer?

This is a chance to join a Kiwi business that is putting innovation at the forefront of what they do. You will have the freedom and support to make a real change to people's lives, this is not something that comes around often. With flexible working options and a convenient location, this is a good chance for someone who wants the ability to work in a way that suits them.

As an experience designer you will design and develop effective solutions to solve the needs of users. This is a dynamic role covering both the digital and physical landscape, for an organisation that serves millions of Kiwis every year.

This is an opportunity to improve the lives of everyday Kiwi's and develop your skill set as a designer!

This organisation

They are one of NZ's most recognisable retailer that is built on a culture of transparency, honesty and passion for their customers. They want to facilitate a working environment that gives their designers the tools and ability to design high quality experiences.

Working as part of a cross-functional team of UX designers, researchers, product managers, service designers and content designers - you will be developing solutions that directly address the needs of your customers.

What are you responsible for?

  • Utilising sketches, wire framing and prototyping to solve complex problems.
  • Running design sessions with key stakeholder as and when needed.
  • Improving and developing both new and existing products, services, transactions and platform experiences.
  • Designing end-to-end product and service offers.
  • Developing a strong understanding of the ever-evolving needs of users and customers.
  • Utilising data insights (qualitative and quantitative) to drive your design decisions. This could be in the form of customer feedback, complaint forms and other feedback channels.
  • Formulating new artefacts such as user flows, mock ups, components, prototypes and wire-frames.
  • Ensuring that what you're designing is in line with the customer experience strategy.

What you'll need to have

  • Highly experienced in HCD and usability principles.
  • The ability to incorporate customer research into your designs and examples of when you have done so in the past.
  • A customer-centric mindset in all aspects of what you do.
  • The ability to organise, then prioritise your workload and balance the expectations of your key stakeholders.
  • A good mix of creative and critical thinking.

What's going to set you apart?

  • The motivation to better yourself as a designer.
  • Clear real-world examples of when you have implemented the skills listed above.
  • The ability to balance effective designs with the commercial needs of the business.
  • The understanding you have of the new and emerging trends within the digital industry and how that is going to affect your customers.
  • A strong portfolio of work, detailing your process as a designer.

If you're ready to take the next step, please reach out to Khir on:

027 200 1106 or khir.ward@hudson.com

Reference Number:
Contact Details:
Khir Ward

Interested in this job?