Unconscious bias is a mental shortcut made up of attitudes or stereotypes developed over time. Unfortunately, when it goes unchecked, unconscious bias can have detrimental effects on your organisation’s creativity, diversity and inclusivity. Is there anything you can do to reduce unconscious bias? Yes! Look to the SELF model.

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Your brain contains some 100 billion neurons and its blood vessels and transport systems stretch some 100,000 miles. Yet when it comes to the brain as a decision-making tool, one Nobel Prize winner argues there are only two sides of the brain that matter. Daniel Kahneman, psychologist and winner of the Nobel Prize in Economics,…

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In ten years of professional recruitment I have averaged about 500 job interviews a year, or 5,000 in total. So you might think I’d be the first person to say that the gut instinct a recruiter develops is more powerful than psychometric assessment. You’d be wrong. Despite the fact that I interview people for a…

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Any manager who has ever hired someone who didn’t end up performing as well as expected – or perhaps was a complete disaster – knows that recruitment selection can be an inexact science. As human beings, our unconscious biases lead us towards hiring people we like or who resemble ourselves. We can get swayed by…

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