Remote Outsourced Customer Service Agents
Do you want your customer care tasks completed by remote staff without losing control? Would you like customer interaction across phone, email and chat being handled more efficiently and to the highest standard? Do you like the thought of such jobs being ticked off with complete transparency and at reduced costs? What would you give to be more competitive by resourcing your business smarter?
Make your customer service and customer care dreams a reality with our ready-to-work talent pools that are filled with customer service candidates who can provide high quality support at cost savings of up to 70%.
How we can help
Customer service is a crucial function of any business and ideally suited to a flexible staffing solution. Our pre-qualified talent is ready to provide exceptional customer care and allow your internal staff and teams to dedicate their time to other tasks.
Benefits of Remote Outsourced Customer Service Talent
Discover our top remote talent
today: Receive our free info pack on flexremote direct to your inbox
Our free info pack empowers you with valuable insights and steps to ensure only the top 5% of remote talent enters our talent pool.
Don't miss this opportunity to enrich your remote work experience and improve overall productivity.
The flexhive difference
Hire the top 5% remote support talent from around the globe
How we do it
1.
Flexhive gathers your requirements
Our Account Managers will gather 4 to 5 of the most important requirements from you for your business.
2.
Review shortlisted candidates
We match standouts in our talent pool based on your requirements and present shortlisted candidates to you.
3.
Interview and finalise
Once you have chosen the candidates you are interested in, we facilitate the interview scheduling process. Based on the results, you can choose who to finalise as your next remote hire.
4.
Set-up and onboarding
You let us know the finalised candidate(s) and we proceed to arrange everything for a Day 1 start. We look after the contract, payroll, compliance, data security and more so the only thing left for you to do is make yourself a coffee and await your new remote employee’s commencement.
The numbers tell the story
Why clients love flexhive
Pre-qualified talent pools
All our candidates must successfully pass a comprehensive 4-stage qualification process so only the best and most reliable are vetted.
Account managers to help you
Our account managers in Australia and New Zealand are experts in remote working and offshore staffing, and are ready to support you to be successful.
We move fast
A shortlist of available candidates is ready in just 8 hours and you can onboard your new worker as quickly as 1 week.
Simple pricing
One flat monthly fee.
No deposits.
No long-term commitments.
No worries.
We handle everything
From talent-sourcing and candidate quality to onboarding, data security, employment, pay and compliance. Relax knowing we’re across it.
Big staffing cost savings
Save on average 70% per employee compared to local salaries.
Improve profitability without compromising on quality.
No time-zone adjustments
Our remote talent work to your time-zone regardless of where they’re located - at no extra cost.
‘Remote-first’ equals happy employees
Unlike traditional BPOs, we operate a remote-first model so our employees can work from the safety and comfort of their homes.
Market-leading pay and conditions
In order to attract the best, we offer our candidates market-leading pay and conditions which means we have near-zero turnover.
Pre-qualified talent pools
All our candidates must successfully pass a comprehensive 4-stage qualification process so only the best and most reliable are vetted.
Account managers to help you
Our account managers in Australia and New Zealand are experts in remote working and offshore staffing, and are ready to support you to be successful.
We move fast
A shortlist of available candidates is ready in just 8 hours and you can onboard your new worker as quickly as 1 week.
Simple pricing
One flat monthly fee
No deposits
No long-term commitments
No worries
We handle everything
From talent-sourcing and candidate quality to onboarding, data security, employment, pay and compliance. Relax knowing we’re across it.
Big staffing cost savings
Save on average 70% per employee compared to local salaries.
Improve profitability without compromising on quality.
No time-zone adjustments
Our remote talent work to your time-zone regardless of where they’re located - at no extra cost.
‘Remote-first’ equals happy employees
Unlike traditional BPOs, we operate a remote-first model so our employees can work from the safety and comfort of their homes.
Market-leading pay and conditions
In order to attract the best, we offer our candidates market-leading pay and conditions which means we have near-zero turnover.
And that's just the beginning...
Accounts receivable is just one area where we shine. We match hundreds of temporary and permanent roles with thousands of pre-qualified candidates who are united in one mission – to deliver work without compromise. As part of Hudson, APAC’s largest privately owned recruitment agency, we have the people, technology and systems to make your accounts receivable dreams a reality today.
Building a team
We don’t just provide individual Customer Service talent. With flexhive by Hudson, it’s easy to build an entire team of Customer Service specialists or across a range of other business functions. Tapping into our expertise will help your business maximise efficiencies and utilise remote staff in many different functions. Better still, you will have the ability to scale up more profitably and scale down seamlessly if required. We’re all about making your life as easy as possible and can build teams across areas including:
Back Office
Data Cleansing
Digital Marketing
HR & Recruitment
Health Information Management
Contact Centre
Data Processing
Engineering
Operators
Information Technology
Creative Services
Data Visualisation
Finance & Accounting
Order Processing
Software Development
Back Office
Contact Centre
Creative Services
Data Cleansing
Data Processing
Data Visualisation
Digital Marketing
Engineering
Finance & Accounting
HR & Recruitment
Health Information Management
Operators
Information Technology
Order Processing
Software Development
Join 250+ clients and teams already buzzing
More questions? Read our Flexremote Frequently Asked Questions page
